Sunday, November 11, 2007

Intruder Alert! Intruder Alert!

Last night at about 4am, as my girlfriend and I were sleeping, she was awoke by a noise and then she heard our dog whimpering. She walked out the the living room to see if maybe the dog was hurt. That's when she saw a man standing in the entryway bent down petting the dog. She immediately ran back to the bedroom to get me.

I woke from a dead sleep to hear her say "there's a man in our house". I ran to the living room and cautiously peered around the corner, fists drawn. I saw a shirtless man standing there in what appeared to be boxers, babbling "is this 495". My assumption was that he was asking if this was apartment 495 (we live in 485).

I wasn't sure if he was drunk or sleepwalking or what, but at this point I didn't really care. There was an intruder in the house and I wanted him out. I pushed him towards the door with one hand as I kept my right hand fisted and cocked, ready to strike if I was given any resistance. Luckily I was able to get him to the door and open it without too much trouble. I gave him one last shove into the hallway and quickly closed and locked the door. Apparently, I had forgotten to lock the door last night before bed... never again!

My girlfriend and I returned to the bedroom, now completely awake, hearts racing and reflected on how lucky we were all to be alive and well. After about 10 minutes, we realized that we should probably contact security here in the apartment complex, so we called the apartment's main number.

A voice answered and we asked how we could contact the security guard on duty at the front desk. We were told that they we an answering service and that they could only get us in contact with 24 hour maintenance. Then she said that she could also contact Nicole (the apartment complex's assistant manager). We told the woman on the phone the whole story, gave her our contact information (i.e. name, apartment number and a telephone number) and she said that she would contact Nicole.

We both were under the assumption that Nicole would contacts us and/or the front desk security to have them patrol the 4th floor looking for this man. We didn't receive any phone calls from The Crescent.

The next day, we stopped in the office to ask WTF? The woman on duty (name withheld because she had nothing to do with the incompetence of the night before, and we like her) said something about there being a message from Nicole asking them (the people on staff today) to look into what happened the night before.

That was Nicole's response?!? A half naked man was forcibly removed from our apartment in the middle of the night and Nicole was content to let that wait until morning? Even if she didn't have all the facts, why not call to see if we were OK? And if she didn't have our phone number for some reason, why not call one of the staff that lives on-site and ask them to go to the office to get it. I'm amazed at the incompetence. Now maybe she did something "behind the scenes" that I'm unaware of. If so, Nicole, please let us know or reply to this post so that others can see that you did something useful in response to this situation.

We've written many times in the past about various security issues here at The Crescent, but this one takes the cake. If you are considering leasing an apartment here at The Crescent and are concerned about security, I suggest that you read the posts on this blog carefully before signing your lease, then draw your own conclusion.

(Notes: apartment numbers have been fictionalized and last names not used to protect the innocent and/or guilty)

4 comments:

karenalton said...

that's bullshit !! WTF is that all about. I can't even believe it. I'm speechless at this moment, because after seeing Scarlett Place and how other buildings in this area operate...i'm disgusted. This is Baltimore! I always lock my door also, but now I will be double checking. On another note, I have heard medically that people who take Ambien sleep walk at night. But to wake up and find some strange dude in your kitchen petting your dog! That's way to scary. I thought we had security in the building. Can't the service contact the security company and have them contact the officer? What is the order of operation here? Why does Metric pay for security if they only patrol the front door? I'm annoyed. Most importantly, I'm glad you guys are safe, (minus major emotional trauma )

Nelly said...

Is there a security company? Is there anyone to rely on/call for security matters? Or just 911?

GARY LAWSON said...
This post has been removed by the author.
GARY LAWSON said...

The front desk clerk tyra is extramely flirtatious with the residences... who has had numerous sexual encountors. With a number of residence , also spends to much time on the company labtop shopping, and on facebook instead of doing her work also the current security there now is not acuated around 5:oo am in the morning theirs no security Dude wtf i totaly feel un safe ,is this what my money is paying for. I will be addressing metric properities about this matter