"I am very concerned about the door that goes to the garage from the elevators on the first floor. In the last several times I came through it, coming or going, it has been open. And when it slams behind me, whether my arms are full of groceries or not, it closes less than 30% of the time. This is a real security risk, especially given the recent pedestrian break-ins in the garage. I would like to know when this will be fixed!"
Another resident said this:
"You've got me sufficiently fired up to write to her as well. (Though I may not be as restrained, as eloquent, nor as positive!) It's great you are doing this. Thank you."
We've forwarded a copy of both of these emails to the Management in hopes of getting a response. So far they have said nothing about the matter.
*** UPDATE ***
Monica received this response a few minutes ago:
"Thank you for informing us about the door leading from the garage not closing properly. I will have our service team take a look at the door today to ensure its closure. We will monitor the door and its performance over the next few days to see if further steps have to be taken."
If Management knew of the problem over 5 days ago, why is it just being looked at today? I hope that they aren't simply paying us lip service?



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